Synerdocs SaaS Hosting in CROC’s Cloud

CROC Сloud
Personal Data Cloud

Project objective

Promptly expand EDMS capacity during peak loads and cut equipment ownership costs by as much as 30%.


CROC’s cloud hosts both a production environment for e-document exchange and the customer’s infrastructure services: Synerdocs performance monitoring and request balancing, as well as e-mail and FTP/SFTP servers. The customer chose CROC’s cloud for its high-performance servers and disks and high-capacity channels that can cope with many concurrent users, offering one-click infrastructure scaling via a self-service portal. In addition, CROC specialists provide 24/7/365 support to the customer’s administrators and respond to incidents within 10 minutes. Infrastructure disaster-tolerance is guaranteed by using two geographically distributed data centers, one of which is certified by the Uptime Institute for compliance with Tier III «Gold Certification of Operational Sustainability» standard.


  • Large computing capacity in reserve to cope with system load increase
  • 24×7 support
  • Guaranteed service continuity
  • Disaster-tolerant and reliable cloud infrastructure
Ivan Agapov, Head of Synerdocs Practice, DIRECTUM.
«Improvement of product functionality and user-friendliness are our top priorities. That is why we outsource routine hardware infrastructure administration to professionals, ensuring reliable service and instant document delivery without any extra CapEx,»