Online catalog hosting in CROC’s Cloud
Launch an online product catalog for Russian customers to place their orders anytime, anywhere, and from any digital device, with almost all items being available for online ordering, and provide continuous monitoring and technical support.
CROC adapted and hosted the Castorama’s Russian online catalog in a fault-tolerant cloud infrastructure based on its own data centers being awarded Tier III Gold Certification for Operational Sustainability by the Uptime Institute. Availability of the retailer’s website is monitored by an open-source managed service while CROC’s IT specialists respond to business-critical incidents within 10 minutes, thus ensuring that the Castorama’s catalog is up and running at all times. The customer enjoys technical support from CROC on a single-point-of-contact basis. As the cloud infrastructure is tailored to the Castorama developers’ needs, new services for the online catalog can be added dramatically faster.
- Online catalog availability to buyers, even during peak loads
- Effective management of IT operation costs
- Monitoring and preventing of probable issues
- Quick response by support engineers
- Quick launch of new online catalog services