Banking and finance
Transportation and logistics
Reduced IT CapEx, enhanced online shop operation reliability and the ability to automate business processes as fast as possible and optimize license costs are only some of the advantages offered by cloud solutions. When combined, these advantages allow companies to enhance the quality of service offered in stores and to retain existing customers and attract new ones.
CROC's virtual data center serves as a cloud platform and is perfectly suited to hosting retailers' key systems. For example, one of the largest Russian online electronics and household appliances stores was able to solve the problem of expanding computing power during peak load periods and cutting IT operation costs by moving its e-marketplace to CROC's cloud.
In addition, CROC offers a wide range of SaaS solutions to retailers.
Efficient logistics solutions allow for demand forecasting and optimized stock reserves for stores.
Business Intelligence (BI) systems are used to analyze any business process within retail stores. Information on stock status, average basket value, store customer counters, etc. can be represented as diagrams and charts, thus allowing businesses to quickly respond to market requirements.
The Key Performance Indicator (KPI) monitoring solution allows for analysis of a company's business and staff productivity, with results being visualized at any required scale, from federal and regional level to particular branches and employees. This is especially important for retailers with stores geographically distributed across Russia.
E-document management systems and accounting record archives are the most optimal document management tools. Document movement control guarantees that documents are safe and up-to-date, and accelerates fulfillment of queries from tax and other fiscal agencies, auditors and insurance companies.
Corporate video conferencing allows enterprises to enhance performance by conducting simultaneous e-meetings with directors of geographically distributed branches and offices, and external participants connected to the VC system. In addition, VCS as a Service helps to reduce capex and addresses equipment amortization and upgrade issues.
The use of information security tools as a service (Security as a Service, SecaaS) helps to protect customer data stored in CROC's virtual data center, physical data center network, or in customer's own IT infrastructure. The latter option provides an extra level of protection.
Highly effective big data processing engine, SAP HANA, allows for real-time stock management and effective supply modeling. Powerful analytical tools streamline the fulfillment of any task related to big data, from closure and analysis of financial periods to HR cost management.
CROC's virtual data center is perfectly suited to implementing advanced IT solutions in government institutions. By moving information to a cloud, companies can quickly solve the problem of expanding computing power during peak load periods and obtain missing computing resources during the testing of new integration solutions. For example, cloud resources can be used to support voting campaigns and annual audits or to organize a "single window" service for citizens to submit their applications.
CROC can help government institutions optimize accounting document management, and accelerate document adjustment and approval using an integrated document management system and cloud-based archive. In the shortest possible time, a cloud-based e-document management system can help automate document circulation in an organization, maintain e-accounting, store information archives and exchange e-copies. The solution ensures reliable e-copy protection through multiple security tools such as access control, multi-factor authentication, encryption, etc.
Cloud-based corporate email provides users with a fast, convenient and contemporary mail service. Upon request, CROC will integrate any cloud solution with other customer corporate services, with the next stage of development including implementation of a corporate video conferencing service (VaaS) from CROC's cloud. This flexible and easy to use solution guarantees high-quality communication and improved performance in all geographically distributed offices. In addition, all software products required for video conferencing from user workstations and mobile clients are also run from the cloud.
Corporate portals can also help establish active interaction between employees, simplify collaborative use of files and documents, and motivate personnel to participate actively in corporate processes.
For additional information protection, customers may order the Security as a Service option. CROC offers protection solutions for information systems hosted in its own virtual data center, and also provides security of information, data, services, and applications at the customer's site.
CROC's cloud-based contact center (contact center as a service, CCaaS) option can help to quickly establish a high-performance contact center without involving in-house personnel or temporarily increasing the number of agent seats during peak load periods. The solution is well suited to deploying geographically distributed contact centers or establishing an online "single window" service for interaction with citizens while another cost cutting option for customers is to outsource contact center maintenance to CROC.
To provide fault-free operation of IT solutions and services, CROC offers a cloud-based HelpDesk automation service which helps to optimize maintenance costs and establish a technical support service to solve IT infrastructure issues before minor failures become a severe problem for critical business processes.
By using the capacity of CROC's Virtual Data Center, banks and financial institutions can develop without serious investments or costs and deploy and test new industry-specific products and services.
Banks and financial institutions serve a great number of clients and offer a wide range of services and can thus dramatically benefit from business intelligence systems. A mathematical engine reveals patterns in financial data, used mobile applications, virtual cashier receipts, website visitor counters and stock exchange data, and displays results in the form of charts and diagrams. The system can also be integrated with a video analytics or any other pre-installed system. Furthermore, CROC offers cloud-based KPI monitoring systems specially developed for banks and financial institutions. KPI monitoring systems allow for a company's business and staff productivity to be analyzed, with business intelligence being visualized via a flexible graphical interface.
CROC offers extra Security-as-a-Service protection to banks and financial institutions seeking maximum data security and, therefore, leverages special tools which are certified by the Federal Service for Technical and Export Control (FSTEC) and the Federal Security Service (FSB) of Russia and protect information resources hosted in CROC's cloud and data centers, thus providing customers with the highest possible level of information security in compliance with the strict criteria of regulatory bodies.
Highly effective big data processing engine, SAP HANA, provides banks, insurance companies and financial institutions with flexible risk management, real-time analysis of compound financial indicators, and critical data access control depending on user roles, while also helping to combat fraud.
CROC's Virtual Data Center offers SaaS services that can help customers manage IT services effectively, protect corporate data, conduct e-meetings attended by all directors simultaneously, enhance call center performance, and analyze business processes. When combined, they allow customers to quickly and cost effectively upgrade manufacturing, more efficiently control production processes, implement technological innovations and move to the next level of development.
CROC's virtual data center is well suited to hosting the IT systems of manufacturing enterprises. This helps to address the problem of expanding computing power during peak load periods and to cut IT operational costs.
CROC offers a wide range of SaaS solutions to manufacturing companies. Effective cloud-based management of IT services and IT processes help organize technical support for IT resources promptly and effectively, reduce the number of support service agents, and cut related costs.
Information security as a service (Security as a Service, SecaaS) protects customer data stored in CROC's virtual data center or its own IT infrastructure.
Corporate video conferencing improves overall performance and allows for the holding of simultaneous e-meetings with directors of geographically distributed branches and external participants.
For those customers who need to cut contact center technical maintenance costs or temporarily enhance the performance of existing call centers, CROC offers its contact center as a service based on its own virtual data center. This reliable and multifunctional solution is easily scalable, ideal for geographically distributed contact centers and can help organize a dispatch service or enhance sales department effectiveness ("cold calls").
Cloud-based BI systems enable analysis of any business process. Information on stock status, output rates, sales growth, and number of calls to a contact center can be represented as diagrams and charts, thus allowing businesses to quickly respond to market requirements.
CROC's virtual data center is well suited to hosting the IT systems of logistics enterprises and helps to optimize IT infrastructure costs, solve the problem of expanding computing resources during peak load periods, and cut IT operation costs. In addition, certain IT applications that are designed especially for this industry are deployed in CROC's cloud.
CROC offers assistance in supply chain management and business efficiency management. All these solutions are designed to automate cargo delivery and transportation systems, track cargo location in real-time mode, optimize stock reserves, improve supply reliability, and forecast demand, and enable CROC's customers to accelerate inventory turnover, receive complete, accurate, and prompt information on all inventory flows, and reduce logistics costs.
The business efficiency management solution is used to analyze a customer's business and employee performance based on transparent and clear KPIs, with analysis results being visualized via a customized interface. The system generates target maps and KPIs that can be viewed in any scale, from federal and regional level to particular branches and employees.
To provide fault-free operation of IT solutions and services, CROC offers a cloud-based HelpDesk automation service which helps to optimize maintenance costs and establish a technical support service to solve IT infrastructure issues before minor failures become a severe problem for a customer's business processes.
Highly effective big data processing engine, SAP HANA, streamlines logistic route planning and helps create forecast models with many values involved. With flexible stock management and effective supply planning, the solution prevents overstocking and cargo transport idle time.
CROC's Virtual Data Center serves as a cloud platform and is perfectly suited to developing and testing the new solutions and services of IT companies because of fast application deployment and convenient post-payment without a need for booking a minimum mandatory volume of computing resources at the beginning of the reporting period.
CROC offers a wide range of SaaS solutions, including business intelligence, ITSM, IT infrastructure performance monitoring, corporate portals, electronic document management systems and much more. With SaaS, customers do not have to implement and configure a solution by themselves but just enjoy access to full functionality as soon as an agreement is concluded.
CROC's Virtual Data Center also offers industry non-core corporate video conferencing as a service. Corporate video conferencing allows enterprises to enhance performance by conducting simultaneous e-meetings with all directors of geographically distributed offices, and external participants connected to the VC system.
The use of information security tools as a service (Security as a Service, SecaaS) helps to protect customer data stored in CROC's Virtual Data Center, physical data center network, or a customer's own IT infrastructure. The latter option provides an extra level of protection.
CROC's cloud can be used for safe and reliable storage of customer information, organization of a high-performance support service, prompt response to business processes, cutting costs of IT services, etc. As a result, the cloud helps companies to both maintain the loyalty of existing customers and to acquire new ones. CROC offers a wide range of SaaS solutions to telecom companies.
CROC's virtual data center serves as a cloud platform and is perfectly suited to hosting the IT infrastructure of telecom companies and helping them to solve the problem of expanding computing power during peak load periods and cutting IT operation costs by moving their e-marketplace to CROC's cloud.
CROC also offers its solution for technical support service (Service Desk, HelpDesk) automation, which reduces the burden on existing support service staff and allows for cost cutting through the structuring and automation of technical processes.
Information security as a service (Security as a Service, SecaaS) helps to protect customer data stored in CROC's virtual data center or its own IT infrastructure.
A contact center based on CROC's virtual data center helps to deploy geographically distributed contact centers or to temporarily enhance the performance of existing call centers during peak periods.
Cloud-based BI systems enable analysis of any business processes of telecom companies. Information on communication availability, sale rates, customer timeout, etc. can be represented as diagrams and charts, thus helping companies to adjust business processes and control productivity.
Virtual Data Center can host e-platforms for medical centers, patients' personal data, corporate e-document archives, and much more. CROC's cloud guarantees 99.9% data availability and reliability for the Kompressor Data Center (certified for TIER III compliance).
Contact center as a Service (CCaaS) from CROC's cloud helps companies to get operations running and unify geographically distributed call centers into a single network. A virtual call center comprises the functionality to receive and handle requests via various communication channels, interactive voice response services, and automated predictive dialing, and also supports integration with other enterprise systems, thus guaranteeing agent productivity and convenience. For example, it can be synchronized with a KPI monitoring system in order to monitor a company's performance, growth and development on a daily basis.
Video conferencing as a Service (VaaS) is deployed in CROC's Virtual Data Center especially for healthcare institutions and allows for the arrangement of telemedicine consulting sessions, distance training and the telepresence of experts and colleagues during operations.
Electronic document management system is based on CROC's cloud and streamlines the management of documents and medical archives, thus optimizing internal document flow, freeing up specialists from paperwork, and setting up both accounting and approval procedures.
Effective cloud-based management of IT services and IT processes help organize technical support for IT resources promptly and effectively, reduce the number of support service agents, and cut related costs.