IT infrastructure administration

IT infrastructure administration

We support, modify, and improve your IT infrastructure 24/7.

Key Features

24/7 support

24/7 support

We monitor and maintain infrastructure availability 24/7, respond in 10 minutes, and offer detailed SLA with up to 99.99% service availability.
Guaranteed infrastructure performance at all levels

Guaranteed infrastructure performance at all levels

We support and administer equipment, virtualization platform, virtual machines, network infrastructure, operating systems, databases, backup system, Kubernetes clusters, and DevOps stack.
Infrastructure support

Infrastructure support

We administer infrastructures in CROC Cloud, on third-party providers' platforms, and on private dedicated installations. We either manage and improve individual components or complete turnkey infrastructure projects under outsourcing contracts.

Use Cases

Lack of administration resources

We manage your IT infrastructure if you lack your own specialists for 24/7 support.

IT function outsourcing strategy

We will be your reliable partner for IT infrastructure management and development, and help you offload your IT specialists, so that they can switch to top-priority business tasks.

Infrastructure support cost optimization

Outsourcing your infrastructure management to CROC will save you 30-50% on average compared to recruiting administrators for the infrastructure development and 24/7 support.
FAQ
What SLA is applicable to your IT infrastructure support services?
Services can be provided pursuant to an 8/5 or 24/7 SLA depending on the customer's tasks and service importance. Guaranteed response time is 10 minutes.
What technological solutions do you administer?
We support and develop a wide range of technologies, including: KVM, VMware, and Hyper-V virtualization platforms MS Windows OS Linux distributions (Red Hat Enterprise Linux, CentOS, Ubuntu, SUSE, etc.) ClickHouse, Elasticsearch, Microsoft SQL Server, MongoDB, MySQL, PostgreSQL, and Redis DBMS’s Nginx and Apache web services Redis, Memcached, and Varnish caching services RabbitMQ and Kafka queuing services Container orchestration tools, such as Kubernetes, Red Hat OpenShift, OKD, Rancher, etc.
We recommend starting with an IT infrastructure express audit.

About CROC Cloud Services

CROC Cloud Services is a standalone CROC business unit that offers cloud and managed В2В services.
24/7
10-minute SLA
12 years
in the cloud market
750+
customers across various industries
№1
in cloud service quality (Cnews, 2020)
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