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Cloud database administration
Database maintenance throughout its lifecycle, from needs analysis, deployment and configuration to optimization, administration and 24/7 support
Key advantages
Vast experience
We support 2,000+ different databases — PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch, and others — in a production environment.
Dedicated project team
Each project is assigned to a team of engineers, who are thoroughly versed in the architecture of the supported system.
Guaranteed availability
High-availability database cluster infrastructure is covered by up to 99.99% SLA.
Customization
Database can be configured and optimized in line with adjacent application systems and particular tasks.
Proactive support
Round-the-clock monitoring makes it possible to identify and eliminate incidents quickly and even prevent critical situations proactively.
Higher security
Database and OS can be configured in compliance with enterprise and international security standards, like OpenSCAP, or in line with customer’s internal security policies.
FAQ
What types of DBMS do you support?
We administer ClickHouse, Elasticsearch, Microsoft SQL Server, MongoDB, MySQL, PostgreSQL, and Redis. This list is regularly updated, so if your favorite DBMS isn’t on it, we probably just haven’t written about it yet.
What’s the payment plan for administration services?
You pay a monthly fixed amount for the basic technical support package depending on the agreed scope of work. The cost is proportional to the number of supported databases and does not depend on the data volume stored there. Extended administration services are charged separately.
How can I reach dedicated engineers?
You can email engineers or chat with them directly via Telegram or Slack, as well as track the request status via Jira Service Desk.
How do you ensure high availability?
If high availability is your highest priority, we can create a geographically distributed database cluster based on three CROC’s data centers. Furthermore, a customer’s own data center or another provider’s data center may be used as an extra site.
Any questions?
Fill in the form and a CROC expert will get in touch with you soon
About CROC Cloud Services
CROC Cloud Services is a standalone CROC business unit that offers cloud and managed В2В services.
24/7
10-minute SLA
12 years
in the cloud market
750+
customers across various industries
№1
in cloud service quality (Cnews, 2020)
