We support 2,000+ different databases — PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch, and others — in a production environment.
Dedicated project team
Each project is assigned to a team of engineers, who are thoroughly versed in the architecture of the supported system.
High-availability database cluster infrastructure is covered by up to 99.99% SLA.
Database can be configured and optimized in line with adjacent application systems and particular tasks.
Round-the-clock monitoring makes it possible to identify and eliminate incidents quickly and even prevent critical situations proactively.
Database and OS can be configured in compliance with enterprise and international security standards, like OpenSCAP, or in line with customer’s internal security policies.
What types of DBMS do you support?
We administer ClickHouse, Elasticsearch, Microsoft SQL Server, MongoDB, MySQL, PostgreSQL, and Redis. This list is regularly updated, so if your favorite DBMS isn’t on it, we probably just haven’t written about it yet.
What’s the payment plan for administration services?
You pay a monthly fixed amount for the basic technical support package depending on the agreed scope of work. The cost is proportional to the number of supported databases and does not depend on the data volume stored there. Extended administration services are charged separately.
How can I reach dedicated engineers?
You can email engineers or chat with them directly via Telegram or Slack, as well as track the request status via Jira Service Desk.
How do you ensure high availability?
If high availability is your highest priority, we can create a geographically distributed database cluster based on three CROC’s data centers. Furthermore, a customer’s own data center or another provider’s data center may be used as an extra site.
CROC Cloud Services now offers NVIDIA GPUs to drastically accelerate
computing-intensive jobs. GPU-as-a-Service is based on VM instances with NVIDIA
GPU and billed monthly on the pay-as-you-go model. Users
are fully supported 24/7.
In the first two weeks of March, CROC Cloud Services received a 960% more requests YoY. With IT equipment shipments being on hold, companies seek for available means to maintain business processes and upgrade infrastructure. The customers of the five sectors account for 80% of requests, including finance (28%), IT with online service developers (17%), retail (15%), manufacturing (11%), and logistics (9%).