Cloud database administration

Cloud database administration

Database maintenance throughout its lifecycle, from needs analysis, deployment and configuration to optimization, administration and 24/7 support

Key advantages

Vast experience

Vast experience

We support 2,000+ different databases — PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch, and others — in a production environment.
Dedicated project team

Dedicated project team

Each project is assigned to a team of engineers, who are thoroughly versed in the architecture of the supported system.
Guaranteed availability

Guaranteed availability

High-availability database cluster infrastructure is covered by up to 99.99% SLA.
Customization

Customization

Database can be configured and optimized in line with adjacent application systems and particular tasks.
Proactive support

Proactive support

Round-the-clock monitoring makes it possible to identify and eliminate incidents quickly and even prevent critical situations proactively.
Higher security

Higher security

Database and OS can be configured in compliance with enterprise and international security standards, like OpenSCAP, or in line with customer’s internal security policies.
FAQ
What types of DBMS do you support?
We administer ClickHouse, Elasticsearch, Microsoft SQL Server, MongoDB, MySQL, PostgreSQL, and Redis. This list is regularly updated, so if your favorite DBMS isn’t on it, we probably just haven’t written about it yet.
What’s the payment plan for administration services?
You pay a monthly fixed amount for the basic technical support package depending on the agreed scope of work. The cost is proportional to the number of supported databases and does not depend on the data volume stored there. Extended administration services are charged separately.
How can I reach dedicated engineers?
You can email engineers or chat with them directly via Telegram or Slack, as well as track the request status via Jira Service Desk.
How do you ensure high availability?
If high availability is your highest priority, we can create a geographically distributed database cluster based on three CROC’s data centers. Furthermore, a customer’s own data center or another provider’s data center may be used as an extra site.
01

CROC Cloud May Update

You can now create snapshots from volume versions, increase volume size in Kubernetes and filter resources by main parameters.
02

CROC Cloud Gets Faster with NVIDIA GPUs

CROC Cloud Services now offers NVIDIA GPUs to drastically accelerate computing-intensive jobs. GPU-as-a-Service is based on VM instances with NVIDIA GPU and billed monthly on the pay-as-you-go model. Users are fully supported 24/7.
03

Automatically scale with the new Auto Scaling Groups

This new service allows you to automatically adapt to load changes by adding or deleting instances in a few minutes.
04

Introducing Launch Templates and Related API Methods

Launch templates streamline the launch of instances of the same type and minimize the risk of configuration errors when deploying them.

05

CROC Cloud Services Records Skyrocketing Number of Customer Requests

In the first two weeks of March, CROC Cloud Services received a 960% more requests YoY. With IT equipment shipments being on hold, companies seek for available means to maintain business processes and upgrade infrastructure. The customers of the five sectors account for 80% of requests, including finance (28%), IT with online service developers (17%), retail (15%), manufacturing (11%), and logistics (9%).
06

Volume Versions, а New Feature of CROC Cloud

CROC Cloud introduces a new feature, Volume Versions, that you can use to restore your volume content instantly to the original disk.
Any questions?
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About CROC Cloud Services

CROC Cloud Services is a standalone CROC business unit that offers cloud and managed В2В services.
24/7
10-minute SLA
12 years
in the cloud market
750+
customers across various industries
№1
in cloud service quality (Cnews, 2020)
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