CROC Cloud services news

CROC Cloud Services Records Skyrocketing Number of Customer Requests

3 minutes

In the first two weeks of March, CROC Cloud Services received a 960% more requests YoY. With IT equipment shipments being on hold, companies seek for available means to maintain business processes and upgrade infrastructure. The customers of the five sectors account for 80% of requests, including finance (28%), IT with online service developers (17%), retail (15%), manufacturing (11%), and logistics (9%).

Russian cloud services claim to be the most stable segment of the IT market this year, previously growing by dozens of percent per year. The largest suppliers of IT equipment suspending their business have reinforced a record-breaking demand for cloud infrastructure.

According to CROC Cloud Services, the majority of requests relate to IaaS. Customers are now facing an unprecedented situation that can cause interruptions in the operation of key services due to the increased workload and equipment obsolescence with no way to upgrade it. Data migration from international clouds also turns customers' heads, as paying for such services is now a challenge.

As for certain services, the most of requests concern S3 storage which customers use to handle unstructured content (including media files) employed on websites and e-commerce platforms. Customers often migrate data to S3 storage for optimization purposes, cutting storage infrastructure costs by a third compared to a local infrastructure. The demand for this service signifies the need to reduce IT spending and re-allocate capacity to business-critical tasks.

Moreover, top requests include Email as a Service due to possible halting of MS Office365 and migration of ERP systems like SAP. These services have been in demand since the early pandemic. Public clouds increasingly better adapt to the systems of this class, while data center outsourcing simplifies infrastructure updates and provides qualified 24/7 support.

Kubernetes cluster deployment, PaaS, and CI/CD consulting are less affected by the current situation. Here, the growth is almost similar to the previous year, but anyway rather impressive (+150%), which makes this service the most promising for cloud providers. Its popularity grows following the shortage of DevOps specialists and IT development gaining momentum.

"An interest in cloud services is a long-lasting trend. Any crisis improves resilience of the cloud market. Companies can’t do without infrastructure, which always underpins any effective business. Cloud is a way to get infrastructure promptly, with no equipment procurement, and manage resources flexibly," added Maxim Berezin, Business Development Director, CROC Cloud Services.

About CROC Cloud Services

CROC Cloud Services is a standalone CROC business unit that offers cloud services, managed В2В services, and commercial off-the-shelf products. The unit specializes in hosting and supporting business-critical customer services based on CROC’s proprietary platform and data centers, which are compliant with Uptime Institute Tier III “Gold Certification of Operational Sustainability” standard. In addition, the company is one of Russia’s Top 6 IaaS providers and No. 1 in cloud service quality (CNews, 2020), as well as the most mature cloud service provider (TAdviser, 2018), offering the number one cloud platform in terms of flexibility and ease of use (TAdviser, 2017). Consequently, over 550 industry leaders entrust their services to CROC Сloud.

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